Switch
without a hitch
Switch
without a hitch
Switch
without a hitch
Switching from your out-going supplier to Robinsons Gas really is simple and hassle-free - we make sure we make it that way!
You give us the go-ahead and we'll take care of everything from there on. You most likely won't even need to change your tank, so there'll be no disruption to your supply.
It really is as easy as that - and will most-likely leave you wondering why you never did it sooner!
What you need to know
The facts
Got a query?
We're here to help
Whether you’re a business owner or use LPG to heat your home and are looking to switch to Robinsons Gas, if you are out of contract with your existing supplier, we’ll take care of the whole process for you.
Switching is simple and hassle-free. When you’re coming to the end of your current contract, give us the go-ahead, and we’ll take care of everything. We do it all!
As well as being a trusted supplier with over 40 years of experience in the industry and known for reliable deliveries that put you first, we also have our own specialised LPG engineering division to ensure your switch is handled seamlessly, meaning a fast and professional switch with minimal, if any, downtime.
If you’re interested in switching to Robinsons Gas, call us today on 01347 238177 and speak to one of our helpful team, or email us at helprobinsons@robinsons-gas.co.uk
When you choose to switch to Robinsons Gas, we’ll ensure there’s very minimal, if any, disruption to your supply.
We’ve switched businesses over in as little as 2 to 3 hours, and our in-house expert engineering team gives us the edge over other suppliers. We’ll install your new tank on schedule and to our exacting standards, ensuring your switch-over is efficient and seamless and meets all the relevant rules and regulations. Plus, we can provide you with a temporary bottled supply so it’s business as usual while the switchover takes place.
For homeowners, there’s no need to even change your tank, so no disruption to supply and no downtime. We will simply purchase your LPG tank from your outgoing supplier and you can start experiencing the benefit of our first-class service!
Get in touch today on 01347 238177 to start the ball rolling.
We usually need 4 working days to process your order and deliver to you. If your LPG tank level has reached 30% or lower, we would ask you to give our friendly customer service team a call on 01347 238177 to place your order.
However, in periods of high demand or extreme weather conditions, the more notice you can give us the better. And in the event of an emergency, we will make every effort to get to you as soon as we possibly can.
You may want to consider our automatic top-up service so you have one less thing to think about. We supply businesses with a telemetry system that monitors the amount of gas left in your tank(s) 24/7 and lets us know when you need a delivery.
Call us today to find out more.
Whilst we offer different payment methods, the simplest way to pay for your LPG is by direct debit. We also accept debit cards, credit cards, and bank transfers, but we would ask you to put your Robinsons Gas account number in as a reference.
We would prefer you pay for your LPG by one of the above methods, but we will accept cheques. Again, we would need your Robinsons Gas account number which we request you write on the back of the cheque.
For more information about paying for your LPG, please call our highly experienced and friendly customer service team on 01347 238177.
The annual LPG storage tank rental is charged in full for the coming year, and the invoice will be applied to your account with Robinsons Gas.
If you pay by monthly direct debit, this will be collected with your monthly payments. However, if you pay by variable direct debit, i.e. after each delivery payment is collected in full, then the tank rental fee will be collected in full 21 days after the invoice has been raised.
If you don’t pay for your LPG by direct debit, we would ask you to pay your tank rental fee by debit card, or by bank transfer, quoting your Robinsons Gas account number as a reference by the invoice due date.
To pay by debit card, or request our bank details for payment, please call us on 01347 238177.
Whilst LPG is a low-carbon source, renewable gases such as BioLPG and rDME are the future as they provide a ‘drop-in’ convenient and reliable solution to decarbonisation.
In our commitment to fully transition to renewable liquid gases by 2040, we’re looking forward to offering these renewable gases as soon as they become readily available.
Both reduce carbon emissions by up to 90% when compared to traditional fossil fuels and carry the same low NOx, SOx and particulate matter as conventional LPG.
Renewable gases can be used in existing LPG boilers without the need for any retrofit costs or change to LPG storage tanks. And they work in exactly the same way as traditional LPG, giving instant and affordable heat.
The good news is we’re committed to supplying renewable gases as soon as they become readily available. but at this time, we can’t give you an exact date.
The LPG industry and Liquid Gas UK, the Trade Association for the renewable liquid gas industry’ aim to transition fully to renewable liquid gases by 2040 – as indeed do we!
There are two renewable gases on the way. Firstly, BioLPG which can reduce carbon emissions by up to 90& and is made from a blend of sustainably sourced materials, and secondly rDME, another renewable gas. Both are ‘drop-in’ solutions so no need for a new boiler or any retrofit to your existing system.